Leveraging Insights as an Admissions Operations Manager to Address Key Challenges in Higher Education
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PROBLEM MINI-PAPER
APLS490.W03
OCTOBER 22, 2023
SHADAWN HARRIS
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Leveraging Insights as an Admissions Operations Manager to Address Key Challenges in
Higher Education
Introduction
As an Admissions Operations Manager, I understand the multifaceted nature of my job, cutting
across different areas that include data management, database maintenance, interaction with
prospective students, and other offices on the campus. In this mini-paper, I will outline and detail
a significant concern within higher education admissions and how my insights acquired through
professional involvement can contribute towards its resolution.
Identifying the Problem
The inefficiency and complexity of the admissions process is a persistent and multifaceted
challenge in higher education admissions. The complicated nature of the admissions journey
itself necessitates processing vast volumes of prospective student data, which in turn requires
maintaining a complex database system and communicating with both the students and internal
stakeholders. The central issue that we should address today is the increasing need for simplified,
focused, and individualized admission processes, all of which must be implemented effectively
to recruit and maintain the best-qualified students in a highly competitive college market. The
interrelated issues at the root of this problem include manual data entry, managing complex
database systems, coordinating communication, bureaucratic work, and standardized admission
processes.
Insights as a Solution to the Problem
As an Admissions Operations Manager, I have acquired valuable insights that can be harnessed
to address the inefficiencies in the admissions process. Specific strategies can be applied to
resolve the difficulties of higher education admissions, such as better ways of entry where data
entry errors can be solved, fine-tuning the system, simplifying software updates, and speeding up
solving problems. Consolidated communication plans focusing on uniformity and customization
approach can be formulated to make it possible for potential students to get customized
information that is also cohesive. My knowledge of the ins and outs of the admission procedures
enables me to pinpoint bottlenecks, devise effective workflow solutions, and effectively manage
resources, which releases more time for strategic planning and enhances individual students’
involvement. The use of technology-based processes could change the face of admission, making
it more accessible, attractive, affordable, and efficient. Lastly, fostering a culture of collaboration
and innovation can continuously improve and adapt to the ever-evolving landscape of higher
education admissions.
Conclusion
The field of higher education admissions faces significant challenges that provide opportunities
for improvement. As an Admissions Operations Manager, my insights and experiences in this
role can contribute to the ongoing evolution of admissions processes in higher education, making
them more efficient, effective, and student-centered. By utilizing my insights, we can navigate
the complex landscape of higher education admissions and lead the field towards innovative and
impactful solutions. The admission process requires a holistic approach that focuses on
customized, simplified, and individualized processes. Implementing innovative and effective
measures is essential to enhance the effectiveness of the admissions process, and I am excited
about the opportunity to contribute to this endeavor.
References
Liu, Y. S., & Lee, L. (2022). Evaluation of college admissions: a decision tree guide to provide
information for improvement. Humanities and Social Sciences Communications, 9(1), 1-12.
