MGT302 Organizational Behavior and Teamwork

11/8/23, 6:32 PM Case – MGT302 Organizational Behavior and Teamwork (2023NOV06FT-2) 1/4

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Module 1 – Case


Assignment Overview

Managers often notice the relationship between attitudes and job
performance. You may have heard someone say, “With that great
attitude, this employee will set new sales records!” or “With that
poor attitude, quality work will never result!” However, managers
seldom realize that they can affect an employee’s work attitudes
(such as job satisfaction and commitment), which in turn can affect
job outcomes such as turnover, absenteeism, and productivity.

Case Assignment

In this first Case Assignment, you are asked to view a video that
examines attitudes, behaviors, and their impacts on the workplace.
In this first case you will be writing about one of the following

Kelly and the Personal Space Invader (Sam)

Sophia and the Empty Pit (Molly), or

Ray and the Chip on the Shoulder (Victor)


Fisher, R. (Producer), & Napoli, J. (Director). (2007). Working with
you is killing me: Freeing you from emotional traps at work


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[Video/DVD]. CRM Learning. Available in the Trident Online Library,
Academic Videos.

To access the video:

1. Click Online Library at the top of the page. (If you don’t see it,
click More, then click Online Library.)

2. Under Additional Library Sources, click Academic Video
Online. Alexander Street videos come up.

3. In the search box at the top, type the video’s title: Working with
You Is Killing Me.

4. To play the video, click on its picture. (It should be the first box.)
The video will begin.

1. Write a 3- to 4-page paper discussing the following terms as they
relate specifically to your chosen scenario:

Job satisfaction

Attitudes toward management and co-workers

Organizational and job commitment

Absenteeism and turnover

1. One way to organize your paper is to divide it into sections. For

a. Introduction
(The introduction does not need its own title. Use the title you
selected for your paper, instead).

b. Job Satisfaction (heading)

c. Attitudes toward Managers and Co-Workers (heading)

d. Organizational and Job Commitment (heading)

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e. Absenteeism and Turnover (heading)

1. In your paper, make recommendations for change that Kelly and
Sam, Sophia and Molly, or Ray and Victor (from your scenario
chosen for this assignment) should take to improve their own job
satisfaction going forward.

2. Be sure to support your paper with at least 3 scholarly references
from the background readings or from outside readings. Use
specific examples from the video to illustrate your main points.

3. Remember to cite each source utilized to write your paper and
include that source on your References page.

4. Upload your assignment to the Practice Dropbox. Review your
TurnItIn Originality report. If the score is over 15%, your writing
may be too similar to words of another author. Examine the
Turnitin report carefully. You should look for ways to revise your
work before submitting to the Case dropbox for grading.

Assignment Expectations

The Case papers in this course will be evaluated using the criteria
as stated in the Case rubric. The following is a review of the rubric

Assignment Requirements: Does the essay directly address all
aspects of the assignment? Have the assignment instructions
been followed closely?

Critical Thinking: Does the essay demonstrate a college level of
analysis in which information derived from multiple sources has
been critically evaluated and synthesized in the formulation of a
logical set of conclusions? Does the paper demonstrate that the
student has read, understood, and can apply the background
materials for the module?

Writing and Assignment Organization: Is the information
logical, well organized, and well written? Are the grammar,
spelling, and vocabulary appropriate for college-level work? Are

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section headings included? Are paraphrasing and synthesis of
concepts the primary means of responding, or is
justification/support instead conveyed through excessive use of
direct quotations?

Use of Sources and Mechanics: Does the paper demonstrate
that the student has read, understood, and can apply the
background materials for the module? If required, has the student
demonstrated effective research, as evidenced by student’s use
of relevant and quality sources? Does the student demonstrate
understanding of a consistent (e.g., APA) style of referencing, by
inclusion of proper citations (for paraphrased text and direct
quotations) as appropriate? Are appropriate sources from the
background material included? Have all sources cited in the
paper been included on the References page?

Timeliness: Has the assignment been submitted to the Dropbox
on or before the module’s due date?

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