BSBHRM614 – CONTRIBUTE TO STRATEGIC WORKFORCE PLANNING

M.S Aviation Pty Ltd T/A Australian School of Commerce

RTO NO. 41089 I CRICOS NO.: 03489A

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Melbourne Campus: Level 4, 123-129 Lonsdale Street Melbourne, Victoria 3000 Australia

Hobart Campus: Level 4, 18 Elizabeth Street, Hobart Tasmania 7000 Australia Ph: 1300 781 194 I E: [email protected] I W: www.asoc.edu.au

ABN: 87 160 483 447

M.S Aviation Pty Ltd trading as Australian School of Commerce Name of the Document- BSBHRM614 Candidate Assessment Tool Version no:23.05 Page 1 of 38

Candidate Assessment Tool

STUDENT NAME:

STUDENT ID:

ASSESSOR NAME:

UNIT CODE AND TITLE: BSBHRM614 – CONTRIBUTE TO STRATEGIC WORKFORCE PLANNING

M.S Aviation Pty Ltd T/A Australian School of Commerce

RTO NO. 41089 I CRICOS NO.: 03489A

Melbourne Campus: Level 4, 123-129 Lonsdale Street Melbourne, Victoria 3000 Australia

Hobart Campus: Level 4, 18 Elizabeth Street, Hobart Tasmania 7000 Australia Ph: 1300 781 194 I E: [email protected] I W: www.asoc.edu.au

ABN: 87 160 483 447

M.S Aviation Pty Ltd trading as Australian School of Commerce Name of the Document- BSBHRM614 Candidate Assessment Tool Version no:23.05 Page 2 of 38

About this booklet

This Candidate assessment booklet has been designed for students undertaking face-to-face

mode of study to provide information before they undertake these assessments. It also contains

assessment tools to assess the skills and knowledge required from you to be deemed competent

in this unit.

Please read all the information given to you when you receive this assessment booklet. If you do

not understand any part of this booklet, please inform your trainer/assessor.

The assessment booklet contains three (3) parts:

PART 1: Assessment information: This part contains information on the assessment for this unit of

competency and how an assessment will be conducted throughout this unit to achieve the

competency. It includes:

• Application of the unit of competency

• Purpose of assessment

• Elements, performance evidence and knowledge evidence requirements of the unit

• Conditions, context, required resources and location of the assessment

• Assessment tasks

• Outline of evidence to be collected

• Administration, recording and reporting the requirements including special adjustments,

appeals, reasonable adjustments and assessors’ intervention.

PART 2: Assessment tasks: This part contains the information to undertake the assessment task

successfully. In each assessment task, students will find the following information:

• Task instructions

• Role play/Practical Demonstration information

• Information on resources required, where applicable.

PART 3: Appendix: This part contains the documents/templates required to complete the

assessment tasks (Part 2).

M.S Aviation Pty Ltd T/A Australian School of Commerce

RTO NO. 41089 I CRICOS NO.: 03489A

Melbourne Campus: Level 4, 123-129 Lonsdale Street Melbourne, Victoria 3000 Australia

Hobart Campus: Level 4, 18 Elizabeth Street, Hobart Tasmania 7000 Australia Ph: 1300 781 194 I E: [email protected] I W: www.asoc.edu.au

ABN: 87 160 483 447

M.S Aviation Pty Ltd trading as Australian School of Commerce Name of the Document- BSBHRM614 Candidate Assessment Tool Version no:23.05 Page 3 of 38

PART 1

Application of the unit of competency:

This unit describes the skills and knowledge required to contribute to development,

implementation and maintenance of a strategic approach to workforce planning in an

Assessment Information

M.S Aviation Pty Ltd T/A Australian School of Commerce

RTO NO. 41089 I CRICOS NO.: 03489A

Melbourne Campus: Level 4, 123-129 Lonsdale Street Melbourne, Victoria 3000 Australia

Hobart Campus: Level 4, 18 Elizabeth Street, Hobart Tasmania 7000 Australia Ph: 1300 781 194 I E: [email protected] I W: www.asoc.edu.au

ABN: 87 160 483 447

M.S Aviation Pty Ltd trading as Australian School of Commerce Name of the Document- BSBHRM614 Candidate Assessment Tool Version no:23.05 Page 4 of 38

organisation ensuring that there is the structure and staff in place to meet current and

foreseeable organisational objectives.

The unit applies to individuals employed as human resource practitioners with knowledge of

human resources and organisational objectives.

No licensing, legislative or certification requirements apply to this unit at the time of publication.

Purpose of assessment:

The primary objective of assessment is to support and encourage your learning.

Assessment results give the assessor an indication of how well you learnt in class and or areas you

may need extra support.

Performance evidence:

The candidate must demonstrate the ability to complete the tasks outlined in the elements,

performance criteria and foundation skills of this unit, including evidence of the ability to:

▪ contribute to the development and implementation of at least one strategic workforce

plan.

In the course of the above, the candidate must:

▪ analyse information from a range of internal and external sources to determine:

▪ workforce strategic direction, objectives and targets

▪ trends and emerging practices that may have an impact on workforce

▪ relevant technology

▪ recent and potential changes to industrial and legal requirements

▪ future labour needs and skills requirements

▪ options for sourcing labour

▪ organisation’s preferences regarding workforce

▪ consult relevant stakeholders and collaboratively develop, implement, monitor and

review a strategic workforce plan including:

▪ budget

▪ priorities

▪ agreed objectives, targets, programs and practices based on cost-benefit analysis

▪ timeframes

▪ risk management

▪ evaluation against objectives.

M.S Aviation Pty Ltd T/A Australian School of Commerce

RTO NO. 41089 I CRICOS NO.: 03489A

Melbourne Campus: Level 4, 123-129 Lonsdale Street Melbourne, Victoria 3000 Australia

Hobart Campus: Level 4, 18 Elizabeth Street, Hobart Tasmania 7000 Australia Ph: 1300 781 194 I E: [email protected] I W: www.asoc.edu.au

ABN: 87 160 483 447

M.S Aviation Pty Ltd trading as Australian School of Commerce Name of the Document- BSBHRM614 Candidate Assessment Tool Version no:23.05 Page 5 of 38

Knowledge evidence:

The candidate must be able to demonstrate knowledge to complete the tasks outlined in the

elements, performance criteria and foundation skills of this unit, including knowledge of:

▪ human resource practices and functions

▪ relevant legislative, regulatory and industrial requirements for the organisation

▪ common options for sourcing labour

▪ impact of technology on job roles in the organisation or work area

▪ options for sourcing labour supply

▪ risk management plans to support the strategic workforce planning

▪ format and features of a strategic workforce plan

▪ modern philosophies, values and policies applicable to the human resources

profession.

Context and conditions for assessment:

To comply with the assessment conditions of this unit:

• Skills for this unit of competency will be demonstrated in Australian School Of Commerce

classroom/Computer lab located at Level 5, 123 Lonsdale Street, Melbourne, Victoria 3000.

• You will have access to suitable facilities, equipment and resources, including template

documentation, policies and procedures to undertake the assessment tasks for this unit of

competency (refer Templates)

Resources required:

The assessor will ensure that assessment is conducted in a safe environment, and you have

access to the following resources for the unit:

• PowerPoint presentation

• Access to other learning materials such as textbooks

• Access to a computer, the Internet and word-processing system such as MS Word

• Computer technology and documentation as required

• Codes of practice and standards issued by government regulators or industry groups

• Student assessment booklet

• Australian School Of Commerce Learners’ resources for the unit BSBHRM614 – Contribute to

strategic workforce planning

Clustering/holistic assessment:

There is no provision for clustering of assessments in this unit.

AQF Level

AQF levels and the AQF levels criteria are an indication of the relative complexity and/or depth

of achievement and the autonomy required to demonstrate that achievement.

All assessment tasks must ensure compliance with the requirements of AQF level and the AQF

level criteria. For more information, please visit http://www.aqf.edu.au/

Relevant Legislation

• Australian Human Rights Commission Act 1986

• Age Discrimination Act 2004

• Disability Discrimination Act 1992

M.S Aviation Pty Ltd T/A Australian School of Commerce

RTO NO. 41089 I CRICOS NO.: 03489A

Melbourne Campus: Level 4, 123-129 Lonsdale Street Melbourne, Victoria 3000 Australia

Hobart Campus: Level 4, 18 Elizabeth Street, Hobart Tasmania 7000 Australia Ph: 1300 781 194 I E: [email protected] I W: www.asoc.edu.au

ABN: 87 160 483 447

M.S Aviation Pty Ltd trading as Australian School of Commerce Name of the Document- BSBHRM614 Candidate Assessment Tool Version no:23.05 Page 6 of 38

• Racial Discrimination Act 1975

• Sex Discrimination Act 1984

• Code of ethics and codes of conduct

• Ethical Principles in the Workplace

• Codes of practice

• The Privacy Act 1988 (Privacy Act) and Australian Privacy Principles (APPs)

• Occupational Health and Safety Act 2004 – Applicable in Victoria

• Work Health and Safety Act 2011

Competency requirements:

To be judged competent in this unit, you must satisfactorily complete all assessment tasks to be

Competent (C) in the unit. Students with unsatisfactory completion of any of the assignment

tasks will be deemed Not Yet Competent (NYC).

Assessors will ensure that the evidence collected meets the requirements of the Rules of

Evidence (authentic, current, sufficient and valid) prior to entering results into the competency

record sheet.

Students unsuccessful at achieving “Satisfactory” for any assessment at the first attempt will be

given two opportunities for reassessment. If the student is still deemed Not Yet Competent (NYC)

after two reassessments in a unit of competency, student will be required to repeat the unit as

per the scheduled delivery of the course. For further details, refer to Australian School Of

Commerce Assessment Policy and procedures.

Assessment tasks:

To achieve competency in this unit, you must satisfactorily complete all the following assessment

tasks within the date and time specified by your trainer/assessor. This will demonstrate that you

have all the required skills and knowledge for this unit.

Simulated Environment:

The simulated environment will provide students with all the required resources (such as the

equipment and participants, etc.) to complete the assessment task. The simulated environment

is very much like a learning environment where a student is able to practice, use and operate

appropriate industrial equipment, techniques, and practices under realistic workplace

conditions.

The simulated environment consists of the following:

• The training organisation is the workplace where the student will be required to complete

their job-related tasks and activities.

Assessment tasks Assessment description Location of

assessment

Assessment Task 1

(AT1):

 Knowledge Test

Students are required to complete the knowledge

test to be deemed competent. The learners are

required to answer in brief. They must answer all the

questions correctly to be marked satisfactory.

Australian

School Of

Commerce

Assessment Task 2

(AT2):

 Project

This assessment includes a series of tasks and

activities you are required to perform in a simulated

work environment.

Australian

School Of

Commerce

M.S Aviation Pty Ltd T/A Australian School of Commerce

RTO NO. 41089 I CRICOS NO.: 03489A

Melbourne Campus: Level 4, 123-129 Lonsdale Street Melbourne, Victoria 3000 Australia

Hobart Campus: Level 4, 18 Elizabeth Street, Hobart Tasmania 7000 Australia Ph: 1300 781 194 I E: [email protected] I W: www.asoc.edu.au

ABN: 87 160 483 447

M.S Aviation Pty Ltd trading as Australian School of Commerce Name of the Document- BSBHRM614 Candidate Assessment Tool Version no:23.05 Page 7 of 38

• The standard operating/workplace procedures.

• You will provide the student with assistance throughout the assessment activity. The

simulated environment must meet the following criteria:

– Follow standard operating/workplace procedures.

– Use up-to-date software and equipment.

– Work within stated timelines to meet deadlines.

– Gain experience in the challenges and complexities of dealing with multiple tasks.

– Experience prioritising competing tasks and dealing with contingencies.

– The simulated environment to work with others in a team.

– The simulated environment is sufficient to communicate, contribute and participate in tasks

and activities.

– The simulated environment is sufficient to work independently and manage workload.

Outline of evidence to be collected:

You must submit the following evidence to be marked competent for this unit. Your assessor

willensure that the evidence submitted meets the Rules of Evidence which are valid, sufficient,

current and authentic.

Assessment Task 1

(AT1):

 Knowledge

Test

• Answer all questions correctly in the Knowledge Test Questions and

submit to your assessor electronically.

• Complete and sign the cover sheet for assessment task

Assessment Task 2

(AT2):

 Project

• Produce all required evidence electronically.

• Complete and sign the cover sheet for assessment task.

You must read and follow this information carefully while completing assessments for this unit of

competency and if you are unsure of any instruction, please contact your Trainer/assessor to

clarify.

The assessments are intended to be equitable, fair and flexible.

Instruction for learner

Prior to the commencement of the assessment:

The assessor will explain the Assessment Conditions and advise you prior to conducting

observation/assessment:

o what will occur throughout the assessment process

o when the assessment will occur (Date and Time)

o the level of competency expected

• Prior to the commencement of the assessment, you will be given the copy of the

Candidate Assessment Pack.

During the assessment:

• During role play/ practical demonstration, your trainer may be required to act as a student,

where required, but trainer/assessor will not interfere with the assessment.

• If the assessment activities might impact your safety or that of others, trainer/assessor will

stop the assessment immediately.

• Your trainer/assessor will confirm assessment submission details for each assessment task.

M.S Aviation Pty Ltd T/A Australian School of Commerce

RTO NO. 41089 I CRICOS NO.: 03489A

Melbourne Campus: Level 4, 123-129 Lonsdale Street Melbourne, Victoria 3000 Australia

Hobart Campus: Level 4, 18 Elizabeth Street, Hobart Tasmania 7000 Australia Ph: 1300 781 194 I E: [email protected] I W: www.asoc.edu.au

ABN: 87 160 483 447

M.S Aviation Pty Ltd trading as Australian School of Commerce Name of the Document- BSBHRM614 Candidate Assessment Tool Version no:23.05 Page 8 of 38

• You are required to mention your name and student Id in either header or footer of the

assessment document to be submitted.

Submission of assessment:

You must ensure that the completed assessment tasks are submitted along with the assessment

cover sheet:

• ALL tasks must be completed in legible English. It is preferred that the tasks submitted for

assessments are typed.

• You must submit all assessments on or before the due date specified by the assessor as per

the training plan.

• Extensions for individual assessment tasks may be negotiated in specific circumstances with

your assessor/trainer. However, you need to provide genuine evidence documents when

seeking an extension to due date (e.g. extensions due to illness will require a medical

certificate). To arrange an extension, you must speak to your assessor prior to the due date.

Extensions must be confirmed by the trainer in writing.

• You are permitted to use dictionaries and to seek support (as required) unless it puts in

jeopardy the integrity of the assessment, your assessor will let you know if this is the case.

• Unless the assessment task specifically allows pair work or group activities such as

brainstorming, you must submit your own original work and must not copy the work of other

students. Plagiarism is unacceptable.

• You must complete the student’s declaration.

After Submission of assessment:

• Once you have completed and submitted assessment to trainer/assessor, your

trainer/assessor will mark the submitted assessment and will arrange a time with you for the

feedback discussion and to advise if there are any further steps for them to take.

• You will be provided with:

o clear and constructive feedback based on the assessment decision

o information on ways of overcoming any identified gaps in competency revealed by

the assessment

o the opportunity to discuss the assessment process and outcome

o information on reassessment and the appeals process

o an opportunity for reassessment, if appropriate

• This unit is not graded, and the student must complete and submit all requirements for the

assessment task for this unit of competency to be deemed competent.

Assessment outcomes: –

For unit of competency:

There are two outcomes for assessments: C = Competent and NYC = Not Yet Competent

(requires more training and experience).

You will be awarded C = Competent on completion of the unit when the assessor is satisfied that

you have completed all assessments and have provided the appropriate evidence required to

meet all criteria in line with the Rules of Evidence. If you fail to meet this requirement, you will

receive the result NYC = Not Yet Competent and will be eligible to be re-assessed in

accordance with the Australian School Of Commerce Assessment Policy and Procedures.

M.S Aviation Pty Ltd T/A Australian School of Commerce

RTO NO. 41089 I CRICOS NO.: 03489A

Melbourne Campus: Level 4, 123-129 Lonsdale Street Melbourne, Victoria 3000 Australia

Hobart Campus: Level 4, 18 Elizabeth Street, Hobart Tasmania 7000 Australia Ph: 1300 781 194 I E: [email protected] I W: www.asoc.edu.au

ABN: 87 160 483 447

M.S Aviation Pty Ltd trading as Australian School of Commerce Name of the Document- BSBHRM614 Candidate Assessment Tool Version no:23.05 Page 9 of 38

For assessment task:

There are two assessment outcomes for tasks. S = Satisfactory and NS = Not Satisfactory.

On the individual assessment cover sheet for assessment tasks you will be marked Satisfactory, if

you have completed the task successfully, submitted all evidence and satisfied the assessment

criteria and Not Satisfactory, if you have not completed the task, the evidence is not sufficient or

does not meet the requirements of the assessment criteria.

Recording an assessment result:

Once the assessments have been completed, the assessor will record the assessment results on

the student assessment record sheets and all results will be approved by the Training Manager.

Assessors will check that you have completed the signed student declaration prior to filling out

the assessment sheet.

Retaining assessment records:

Australian School Of Commerce will securely retain all completed student assessment items for

each student for a period of six months from the date on which the judgement of competence

for the student was made. Australian School Of Commerce

will also retain sufficient data to be able to reissue AQF certification documentation for a period

of 30 years.

The assessor will ensure that the student records are securely retained and stored in accordance

with the Australian School Of Commerce record management policy accessible by the Student

Administration Officer.

Re-assessment:

If you are unsuccessful at achieving competency at the first attempt, you will be given two

further opportunities for re-assessment at a mutually agreed time and date. For further details,

refer to the Australian School Of Commerce Assessment Policy and Procedures. As this is a

competency-based program, the assessment continues throughout the program until you either

achieve Competency in the assessment tasks or a further training need is identified and

addressed.

Student access to records:

You have the right to access current and accurate records of your participation and results at

any time. You can request a copy of your records (results or attendance progress) by

contacting the student administration or assessor.

Support:

You may seek clarification about the assessment information and the instructions and tasks at

any time from the assessor.

Reasonable adjustments and special learning needs:

Australian School Of Commerce works to ensure that students with recognized disadvantages

can access and participate in education and training on the same basis as other students.

Disadvantages may be based, for example, upon age, cultural background, physical disability,

limited or non-current industry experience, language, numeracy or digital literacy issues.

Where pre-training interviews and LLN assessments reveal that a student may require special

support or where, after enrolment, it is made apparent that the student requires special support,

reasonable adjustments will be made to the learning environment, training delivery, learning

resources and/or assessment tasks to accommodate the particular needs of the student. An

M.S Aviation Pty Ltd T/A Australian School of Commerce

RTO NO. 41089 I CRICOS NO.: 03489A

Melbourne Campus: Level 4, 123-129 Lonsdale Street Melbourne, Victoria 3000 Australia

Hobart Campus: Level 4, 18 Elizabeth Street, Hobart Tasmania 7000 Australia Ph: 1300 781 194 I E: [email protected] I W: www.asoc.edu.au

ABN: 87 160 483 447

M.S Aviation Pty Ltd trading as Australian School of Commerce Name of the Document- BSBHRM614 Candidate Assessment Tool Version no:23.05 Page 10 of 38

adjustment is reasonable if it can accommodate the student’s particular needs, while also

taking into account factors such as the student’s views, the potential effect of the adjustment

on the student and others and the costs and benefits of making the adjustment.

Any adjustments made must:

• be discussed, agreed and documented in the assessment record

• benefit the student

• maintain the integrity of the competency standards and course requirements as stipulated

in the training package

• be reasonable to expect in a workplace.

Reasonable adjustment may consist of:

• providing additional time for students to complete learning and assessment tasks

• presenting questions orally for students with literacy issues

• asking questions in a relevant practical context

• using large print material

• extending the course duration

• Presenting work instructions in diagrammatic or pictorial form instead of words and

sentences.

Complaints and appeals:

If you are dissatisfied with an assessment outcome, you may appeal the assessment decision. In

the first instance, you are encouraged to appeal informally by contacting the assessor and

discussing the matter with them. If you are dissatisfied with the outcome of such discussion, you

may appeal further to training manager. If you are still dissatisfied, you may appeal formally and

in writing to have the result reviewed. For more information, refer to the Assessment Policy and

the Complaints and Appeal Policy and Procedure available in Australian School Of Commerce

Website.

Assessor intervention:

Assessors will check if you are ready for the assessment and defer the assessment if you are not.

Feedback will be given to you at the completion of the assessment. During role play, the

assessor may act as a client or employer, where required, but the assessor will not interfere with

the assessment. If the assessment activities might impact on your safety or that of others, the

assessor will stop the assessment immediately.

Plagiarism, cheating and assessment dishonesty:

Australian School Of Commerce considers plagiarism and cheating as a serious misdemeanor.

Evidence of plagiarism and cheating is treated on a case by case basis and the consequences

for students engaging in such practices may include failure of the assessment or unit or exclusion

from the course. For more information, refer to Australian School Of Commerce’s Assessment

Policy and Procedures.

Note: Referencing is a way of acknowledging the source of information that a person uses to

research your assignment. References should be provided whenever someone else’s words.

Ideas or research is used. One should also provide references for any information used. Website,

journals, Research paper, Blogs, article and any other online sources needs to be referenced.

Assessor feedback:

Assessors will provide feedback on the assessment that you have submitted. This can identify

your strengths and weaknesses or be an overall comment on your submission. A copy of the

M.S Aviation Pty Ltd T/A Australian School of Commerce

RTO NO. 41089 I CRICOS NO.: 03489A

Melbourne Campus: Level 4, 123-129 Lonsdale Street Melbourne, Victoria 3000 Australia

Hobart Campus: Level 4, 18 Elizabeth Street, Hobart Tasmania 7000 Australia Ph: 1300 781 194 I E: [email protected] I W: www.asoc.edu.au

ABN: 87 160 483 447

M.S Aviation Pty Ltd trading as Australian School of Commerce Name of the Document- BSBHRM614 Candidate Assessment Tool Version no:23.05 Page 11 of 38

feedback along with your submission will be given to you and you must keep a copy of it

throughout the completion of the course.

Student Declaration:

Make sure you understand what is required of you before signing this agreement.

Please sign and date this agreement before you begin the assessment process.

I…………………………………………………………………… (Student Name) have read and understand the

information provided above and also understand and accept that any act of plagiarism and

academic dishonesty may have penalties including cancellation or suspension of my enrolment

with Australian School Of Commerce. The assessment has been explained to me. I understand

the following:

• I can discuss any special needs I have with my assessor.

• How the assessment decision will be made.

• I can re-attempt the assessment if I need to.

• I can discuss my assessment result if I am unhappy with the decision.

• I have been told the date, time and place for assessment.

I further declare that:

• All assessment work submitted for this unit competency is my own original work and

plagiarism and collusion has not occurred.

• Assessment work has not been copied or submitted for any other unit/course.

• I have taken proper care and effort to ensure my work has not been copied by another

person.

• I have retained a copy of this assessment for my own records in the event I have to

reproduce my work.

• I am aware that any assessment deemed unsatisfactory will require me to undergo

reassessment which may be different to the one originally submitted.

Student signature: ……………………………………………………… Date: ……/……/…….

M.S Aviation Pty Ltd T/A Australian School of Commerce

RTO NO. 41089 I CRICOS NO.: 03489A

Melbourne Campus: Level 4, 123-129 Lonsdale Street Melbourne, Victoria 3000 Australia

Hobart Campus: Level 4, 18 Elizabeth Street, Hobart Tasmania 7000 Australia Ph: 1300 781 194 I E: [email protected] I W: www.asoc.edu.au

ABN: 87 160 483 447

M.S Aviation Pty Ltd trading as Australian School of Commerce Name of the Document- BSBHRM614 Candidate Assessment Tool Version no:23.05 Page 12 of 38

PART 2

Assessment tasks

M.S Aviation Pty Ltd T/A Australian School of Commerce

RTO NO. 41089 I CRICOS NO.: 03489A

Melbourne Campus: Level 4, 123-129 Lonsdale Street Melbourne, Victoria 3000 Australia

Hobart Campus: Level 4, 18 Elizabeth Street, Hobart Tasmania 7000 Australia Ph: 1300 781 194 I E: [email protected] I W: www.asoc.edu.au

ABN: 87 160 483 447

M.S Aviation Pty Ltd trading as Australian School of Commerce Name of the Document- BSBHRM614 Candidate Assessment Tool Version no:23.05 Page 13 of 38

Assessment Task Cover Sheet Task 1 (AT1)

Student details

Student Name: Student ID:

Assessment details

Unit of Competency: BSBHRM614 – CONTRIBUTE TO STRATEGIC WORKFORCE PLANNING

Assessment Task 1: Knowledge test

Date of Submission:

Assessment Outcome

Attempt 1 Satisfactory Not Satisfactory

Attempt 2 Satisfactory Not Satisfactory

Attempt 3 Satisfactory Not Satisfactory

Feedback:

Student Plagiarism Declaration: By submitting this assessment to the college, I declare that this

assessment task is original and has not been copied or taken from another source except where this

work has been correctly acknowledged. I have made a photocopy or electronic copy or

photograph of my assessment task, which I can produce if the original is lost.

Assessor: I declare that I have conducted a fair, valid, reliable

and flexible assessment of this student, and I have provided

appropriate feedback. I also declare that I have undertaken

the indicated assessment integrity checks

Check for plagiarism Software Yes No

Check for copying/collusion Yes No

Check for authenticity (own work) Yes No

Cheating or use of model answers Yes No

Student: I have received,

discussed and accepted my

result as above for this

assessment and I am aware of

my appeal rights.

Signature: …………………………………………………

Signature: …………………………..

Date: ………………………………………………………..

Date: …………………………………..

M.S Aviation Pty Ltd T/A Australian School of Commerce

RTO NO. 41089 I CRICOS NO.: 03489A

Melbourne Campus: Level 4, 123-129 Lonsdale Street Melbourne, Victoria 3000 Australia

Hobart Campus: Level 4, 18 Elizabeth Street, Hobart Tasmania 7000 Australia Ph: 1300 781 194 I E: [email protected] I W: www.asoc.edu.au

ABN: 87 160 483 447

M.S Aviation Pty Ltd trading as Australian School of Commerce Name of the Document- BSBHRM614 Candidate Assessment Tool Version no:23.05 Page 14 of 38

Assessment task 1: Knowledge Test

Required documents and equipment:

▪ Computer with internet connection to refer to various programs such as MS word, MS excel,

MS PowerPoint or any other recognised software program.

▪ Australian School Of Commerce Learners’ resources for the unit BSBHRM614 – Contribute to

strategic workforce planning (organised by the trainer/assessor)

▪ Learner’s notes

Instructions for students:

▪ This assessment will be conducted in ASOC’s Campus with access to the resources listed

above.

▪ You must answer all knowledge questions as part of this assessment and submit answers in

electronic copy.

▪ Do not start answering questions without understanding what is required from you. Read

the questions carefully and critically analyse them for a few seconds, this will help you to

identify what is really needed.

▪ No marks or grades are allocated for this assessment task. The outcome of the task will be

Satisfactory or Not Satisfactory.

▪ Your trainer/assessor may ask relevant questions on this assessment task to ensure that this is

your own work.

▪ You will be advised to read instruction given in this document before starting assessment.

▪ Your trainer/assessor will clearly explain the assessment process and tasks to be completed.

▪ Please make sure you understand what evidence is required to be collected and how.

▪ Be concise to the point and write answers according to the given word-limit to each

question and do not provide irrelevant information. Be careful, quantity is not quality.

▪ Be careful to use non-discriminatory language. The language used should not devalue,

demean, or exclude individuals or groups on the basis of attributes such as gender,

disability, culture, race, religion, sexual preference or age. Gender inclusive language

should be used.

▪ When you quote, paraphrase, summarise or copy information from the sources you are

using to write your answers/research your work, you must always acknowledge the source.

▪ Please make sure you know your rights and the Complaints and Appeal process.

▪ Please make sure you discuss any special needs or reasonable adjustments to be

considered during the assessment

▪ Please ensure that you must have all the required resources needed to complete this task.

▪ You will be marked for all responded questions.

▪ Answers must demonstrate an understanding and application of relevant concepts, critical

thinking, and good writing skills.

▪ Your Trainer/Assessor will provide the feedback and notify you when results are available.

▪ If all assessment tasks are deemed Satisfactory (S), then the unit outcome is Competent (C).

▪ If at least one of the assessment task is deemed Not Satisfactory (NS), then the unit

outcome is Not Yet Competent (NYC).

▪ Once all assessment tasks allocated to this Unit of Competency have been undertaken,

trainer/assessor will complete an Assessment plan to record the unit outcome. The outcome

will be either Competent (C) or Not Yet Competent (NYC).

▪ You are required to mention your name and student Id in either header or footer of the

assessment document to be submitted.

▪ Please refer Instruction for learner in Part 1 for more information.

M.S Aviation Pty Ltd T/A Australian School of Commerce

RTO NO. 41089 I CRICOS NO.: 03489A

Melbourne Campus: Level 4, 123-129 Lonsdale Street Melbourne, Victoria 3000 Australia

Hobart Campus: Level 4, 18 Elizabeth Street, Hobart Tasmania 7000 Australia Ph: 1300 781 194 I E: [email protected] I W: www.asoc.edu.au

ABN: 87 160 483 447

M.S Aviation Pty Ltd trading as Australian School of Commerce Name of the Document- BSBHRM614 Candidate Assessment Tool Version no:23.05 Page 15 of 38

Planning the assessment

Access all resources mentioned in required resources, either printed copies or access via the

internet.

▪ You must answer all questions in the knowledge test assessment.

▪ Time allocated to complete this assessment is 4 hours.

▪ Assessor will set a time to provide feedback.

Resubmissions and reattempts:

▪ Where a student’s answers are deemed not satisfactory after the first attempt, a

resubmission attempt will be allowed. Students will be given total 3 attempts including 1

original plus 2 reassessments.

▪ Student may speak to their Trainer/Assessor if student have any difficulty in completing this

task and require reasonable adjustments (e.g. can be given as an oral assessment).

Evidence specifications:

At the end of the assessment, student will be required to submit the following evidence

▪ Completed assessment task with all questions answered.

▪ Completed and signed cover sheet for the assessment.

Knowledge Test

Questions

Provide answers to all of the questions below:

1. Describe five key functions of a Human Resources Manager.

2. Explain the importance of the Strategic Workforce Planning function and list three practices

related to Strategic Workforce Planning.

3. Explain the aim and scope of the Fair Work Act 2009 and its importance for the human

resources function.

4. List the 10 minimum workplace entitlements for a permanent employee of an organisation

outlined in the National Employment standards.

5. List four examples of the information that must be kept for each employee according to the

Fair Work Regulations 2009.

6. Explain which employees are covered by unfair dismissal laws and which are not.

7. Using the table below, explain each of the following options for sourcing a workforce:

• Recruiting from outside of the company

• Casual labour

M.S Aviation Pty Ltd T/A Australian School of Commerce

RTO NO. 41089 I CRICOS NO.: 03489A

Melbourne Campus: Level 4, 123-129 Lonsdale Street Melbourne, Victoria 3000 Australia

Hobart Campus: Level 4, 18 Elizabeth Street, Hobart Tasmania 7000 Australia Ph: 1300 781 194 I E: [email protected] I W: www.asoc.edu.au

ABN: 87 160 483 447

M.S Aviation Pty Ltd trading as Australian School of Commerce Name of the Document- BSBHRM614 Candidate Assessment Tool Version no:23.05 Page 16 of 38

• New graduates or trainees

• Offshore workers

• Contractors

• Consultants

• Outsourcing to recruitment consultants

For each option discuss at least two advantages and two disadvantages of using options

for the provision of human resource services.

Workforce option Advantages Disadvantages

8. Explain the impact of technology on the human resources function and how this

has benefited the recruiting function of human resources.

9. Outline five key steps in the Strategic Workforce Planning process by completing the table.

Step Description

M.S Aviation Pty Ltd T/A Australian School of Commerce

RTO NO. 41089 I CRICOS NO.: 03489A

Melbourne Campus: Level 4, 123-129 Lonsdale Street Melbourne, Victoria 3000 Australia

Hobart Campus: Level 4, 18 Elizabeth Street, Hobart Tasmania 7000 Australia Ph: 1300 781 194 I E: [email protected] I W: www.asoc.edu.au

ABN: 87 160 483 447

M.S Aviation Pty Ltd trading as Australian School of Commerce Name of the Document- BSBHRM614 Candidate Assessment Tool Version no:23.05 Page 17 of 38

Step Description

Assessing current HR

capacity

Forecasting HR

requirements

Gap analysis

Developing HR strategies

to support organisational

strategies

Planning for risk

(developing a risk

management plan)

10. Describe three key areas that could be included in a Strategic Workforce Plan.

11. Discuss three modern philosophies, values and policies applicable to the human resource

profession.

M.S Aviation Pty Ltd T/A Australian School of Commerce

RTO NO. 41089 I CRICOS NO.: 03489A

Melbourne Campus: Level 4, 123-129 Lonsdale Street Melbourne, Victoria 3000 Australia

Hobart Campus: Level 4, 18 Elizabeth Street, Hobart Tasmania 7000 Australia Ph: 1300 781 194 I E: [email protected] I W: www.asoc.edu.au

ABN: 87 160 483 447

M.S Aviation Pty Ltd trading as Australian School of Commerce Name of the Document- BSBHRM614 Candidate Assessment Tool Version no:23.05 Page 18 of 38

Assessment Task 1: Checklist

Student’s name:

Did the student provide a

sufficient and clear

answer that addresses the

suggested answer for the

following?

Completed

successfully? Comments

Yes No

Question 1

Question 2

Question 3

Question 4

Question 5

Question 6

Question 7

Question 8

Question 9

Question 10

Question 11

Task outcome:  Satisfactory  Not satisfactory

Assessor signature:

Assessor name:

Date:

Assessment Task Cover Sheet Task 2 (AT2)

Student details

M.S Aviation Pty Ltd T/A Australian School of Commerce

RTO NO. 41089 I CRICOS NO.: 03489A

Melbourne Campus: Level 4, 123-129 Lonsdale Street Melbourne, Victoria 3000 Australia

Hobart Campus: Level 4, 18 Elizabeth Street, Hobart Tasmania 7000 Australia Ph: 1300 781 194 I E: [email protected] I W: www.asoc.edu.au

ABN: 87 160 483 447

M.S Aviation Pty Ltd trading as Australian School of Commerce Name of the Document- BSBHRM614 Candidate Assessment Tool Version no:23.05 Page 19 of 38

Student Name: Student ID:

Assessment details

Unit of Competency: BSBHRM614 – CONTRIBUTE TO STRATEGIC WORKFORCE PLANNING

Assessment Task 2: Project

Date of Submission:

Assessment Outcome

Attempt 1 Satisfactory Not Satisfactory

Attempt 2 Satisfactory Not Satisfactory

Attempt 3 Satisfactory Not Satisfactory

Feedback:

Student Plagiarism Declaration: By submitting this assessment to the college, I declare that this

assessment task is original and has not been copied or taken from another source except where this

work has been correctly acknowledged. I have made a photocopy or electronic copy or

photograph of my assessment task, which I can produce if the original is lost.

Assessor: I declare that I have conducted a fair, valid, reliable

and flexible assessment of this student, and I have provided

appropriate feedback. I also declare that I have undertaken

the indicated assessment integrity checks

Check for plagiarism Software Yes No

Check for copying/collusion Yes No

Check for authenticity (own work) Yes No

Cheating or use of model answers Yes No

Student: I have received,

discussed and accepted my

result as above for this

assessment and I am aware of

my appeal rights.

Signature: …………………………………………………

Signature: …………………………..

Date: ………………………………………………………..

Date: …………………………………..

M.S Aviation Pty Ltd T/A Australian School of Commerce

RTO NO. 41089 I CRICOS NO.: 03489A

Melbourne Campus: Level 4, 123-129 Lonsdale Street Melbourne, Victoria 3000 Australia

Hobart Campus: Level 4, 18 Elizabeth Street, Hobart Tasmania 7000 Australia Ph: 1300 781 194 I E: [email protected] I W: www.asoc.edu.au

ABN: 87 160 483 447

M.S Aviation Pty Ltd trading as Australian School of Commerce Name of the Document- BSBHRM614 Candidate Assessment Tool Version no:23.05 Page 20 of 38

Assessment task 2: Project

Required documents and equipment:

▪ Computer with internet connection to refer to various programs such as MS word, MS excel,

MS PowerPoint or any other recognised software program.

▪ Simulated work environment

▪ Australian School Of Commerce Learners’ resources for the unit BSBHRM614 – Contribute to

strategic workforce planning

(organised by the trainer/assessor)

▪ Learner’s notes

▪ Appendix 1 (provided by trainer/assessor)

▪ Templates Attached

Instructions for students:

This is a Project-based assessment where you are required to read the scenario provided and

complete the activities at the end of this task. This assessment also includes role play activities.

▪ This assessment will be conducted in ASOC’S Campus with access to the resources listed

above.

▪ Student must read and respond to all criteria of this assessment task and submit answers in

electronic copy.

▪ No marks or grades are allocated for this assessment task. The outcome of the task will be

Satisfactory or Not Satisfactory.

▪ You will be advised to read instruction given in this document before starting assessment.

▪ Your trainer/assessor will clearly explain the assessment process and tasks to be completed.

▪ Please make sure you understand what evidence is required to be collected and how.

▪ You must satisfactorily answer all questions to be deemed Satisfactory for this assessment.

▪ Be concise provide explanation according to the given word-limit and do not provide

irrelevant information. Be careful, quantity is not quality.

▪ Be careful to use non-discriminatory language. The language used should not devalue,

demean, or exclude individuals or groups on the basis of attributes such as gender,

disability, culture, race, religion, sexual preference or age. Gender inclusive language

should be used.

▪ When you quote, paraphrase, summarise or copy information from the sources you are

using to write your answers/research your work, you must always acknowledge the source.

▪ Please make sure you know your rights and the Complaints and Appeal process.

▪ Please make sure you discuss any special needs or reasonable adjustments to be

considered during the assessment

▪ Please ensure that you must have all the required resources needed to complete this task.

▪ You are required to mention your name and student Id in either header or footer of the

assessment document to be submitted. Your Trainer/Assessor will provide the feedback and

notify you when results are available.

▪ If all assessment tasks are deemed Satisfactory (S), then the unit outcome is Competent (C).

▪ If at least one of the assessment task is deemed Not Satisfactory (NS), then the unit

outcome is Not Yet Competent (NYC).

▪ Once all assessment tasks allocated to this Unit of Competency have been undertaken,

trainer/assessor will complete an Assessment plan to record the unit outcome. The outcome

will be either Competent (C) or Not Yet Competent (NYC).

▪ You are required to mention your name and student Id in either header or footer of the

assessment document to be submitted.

▪ Please refer Instruction for learner in Part 1 for more information.

M.S Aviation Pty Ltd T/A Australian School of Commerce

RTO NO. 41089 I CRICOS NO.: 03489A

Melbourne Campus: Level 4, 123-129 Lonsdale Street Melbourne, Victoria 3000 Australia

Hobart Campus: Level 4, 18 Elizabeth Street, Hobart Tasmania 7000 Australia Ph: 1300 781 194 I E: [email protected] I W: www.asoc.edu.au

ABN: 87 160 483 447

M.S Aviation Pty Ltd trading as Australian School of Commerce Name of the Document- BSBHRM614 Candidate Assessment Tool Version no:23.05 Page 21 of 38

Planning the assessment

▪ Access all resources mentioned in required resources, either printed copies or access via

the internet.

▪ Time required for assessment: 16 hours (this will be completed over multiple sessions but

student must submit assessment on or before the due date provided by the

trainer/Assessor). Role play is allocated 10 minutes per student per role play activity.

▪ Complete and submit the assessment on the date given by the Assessor.

▪ Assessor will set a time to provide feedback.

Resubmissions and reattempts:

▪ Where a student’s answers are deemed not satisfactory after the first attempt, a

resubmission attempt will be allowed. Students will be given total 3 attempts including 1

original plus 2 reassessments.

▪ Student may speak to their Trainer/Assessor if student have any difficulty in completing this

task and require reasonable adjustments (e.g. can be given as an oral assessment).

Evidence specifications:

At the end of this assessment, you will be required to submit following evidence before due date

specified by the assessor.

▪ Completed and signed Assessment cover sheet

▪ Documentation must be submitted electronically.

Project

Activities

Complete the following activities:

1. Carefully read the following:

This project requires you to research, contribute towards and support a

strategic workforce plan.

You can do this for a real situation at your workplace, for a start-up business

you are working on yourself or you can use the Simulation Pack provided.

Vocational education and training is all about gaining and developing

practical skills that are industry relevant and that can help you to succeed

in your chosen career. For this reason, basing your project on real

relationships with classmates or work colleagues will mean that you are

applying your knowledge and skills in a relevant, practical and meaningful

way!

If you use your own business or workplace, make sure it has policies and

procedures that address human resource management (as a minimum

Health and Safety Policies and procedures) already developed. You also

require sufficient information to monitor, review and evaluate your Strategic

Workforce Plan – read through Section 3 for further information.

M.S Aviation Pty Ltd T/A Australian School of Commerce

RTO NO. 41089 I CRICOS NO.: 03489A

Melbourne Campus: Level 4, 123-129 Lonsdale Street Melbourne, Victoria 3000 Australia

Hobart Campus: Level 4, 18 Elizabeth Street, Hobart Tasmania 7000 Australia Ph: 1300 781 194 I E: [email protected] I W: www.asoc.edu.au

ABN: 87 160 483 447

M.S Aviation Pty Ltd trading as Australian School of Commerce Name of the Document- BSBHRM614 Candidate Assessment Tool Version no:23.05 Page 22 of 38

If you are basing this assessment on the case study business, read through

the Simulation Pack in preparation for this assessment. All the information

needed to complete this assessment is contained in the Simulation pack.

You will be collecting evidence for this unit in a Project Portfolio. The steps

you need to take are outlined below. Before you begin, complete page 4

of your Project Portfolio. You must describe the organisation you are basing

this assessment on.

Start working on Section 1 of your project portfolio. Step 2 forms part of

Section 1.

If you are basing this assessment on the case study business, further

information to complete the next steps is available in the Simulation Pack.

If you are basing this assessment on your own business, or a business you

work for, make sure that you have access to a Strategic plan and

Operations Plan and any other relevant policies, procedures etc. (see step 2

for mor details).

2. Write a Workforce Briefing Report.

This briefing report will be presented at a meeting to senior management

(their approval is needed to move forward with developing a Strategic

Workforce Plan).

If you are using the case study business, the report will be sent to the CEO,

Marketing Manager, Finance Manager, Administration Manager and

Academic Manager.

Develop a Workforce Briefing report to present to senior management (e.g.

CEO and other senior managers).

Before you begin:

• make sure you are familiar with:

o legislation, regulations and codes of practise that will impact your

Strategic Workforce Plan, such as:

https://www.legislation.gov.au/Details/C2017C00323

https://www.safeworkaustralia.gov.au/law-and-regulation

https://www.fairwork.gov.au/tools-and-resources/fact-

sheets/rights-and-obligations/workplace-discrimination

https://www.legislation.gov.au/Details/C2018C00424

o policies, procedures, protocols and templates that address human

resource management.

o your business’ Strategic Plan and Operational Plan that sets out the

strategic objectives and operational priorities

o other available workforce information.

i

i

M.S Aviation Pty Ltd T/A Australian School of Commerce

RTO NO. 41089 I CRICOS NO.: 03489A

Melbourne Campus: Level 4, 123-129 Lonsdale Street Melbourne, Victoria 3000 Australia

Hobart Campus: Level 4, 18 Elizabeth Street, Hobart Tasmania 7000 Australia Ph: 1300 781 194 I E: [email protected] I W: www.asoc.edu.au

ABN: 87 160 483 447

M.S Aviation Pty Ltd trading as Australian School of Commerce Name of the Document- BSBHRM614 Candidate Assessment Tool Version no:23.05 Page 23 of 38

• conduct further research to understand the workforce requirements

(e.g. best practice examples). You should consult at least two external

sources of information as you conduct your research.

Your Workforce Briefing Report should address the following:

• an overview of your business’s human resource requirements for the

next three years.

• overall strategic workforce direction, objectives and targets.

• identification and analysis of emerging trends and practices that may

impact on human resources management in your business (including

any new technologies relevant to your business and its impact on job

roles and design).

• strategies to address the emerging trends.

• a review of any recent and potential changes to industrial and legal

requirements that will impact on your business’s workforce.

• a review of:

o the number and type of staff that will be needed to meet your

business’s strategic direction

o skill requirements for new and existing staff

o the range of options (at least three) for sourcing staff (include

a discussion of the costs and benefits of each approach).

• the philosophies and values you believe underpin or should

underpin your business’s human resources management.

• recommended strategic workforce directions (at least three priority

areas and objectives and targets).

• identification of the technology and systems required to support the

recommended human resource programs and practices.

The briefing report should be approximately two pages long.

If your business has its own reporting template, use it (make sure you include

all the requirements listed above). Otherwise, use the template provided in

the Simulation Pack and apply it to your business.

The text of the plan should be in grammatically correct English, written in an

appropriate (polite, business-like) style. Make sure you match the style of

your writing to suit the audience.

Make sure you have answered all questions in Section 1.

You are required to attach certain documents as part of your evidence –

review the documents you need to attach as outlined in Section 1 of the

Project Portfolio.

Submit Section 1 to your assessor.

i

M.S Aviation Pty Ltd T/A Australian School of Commerce

RTO NO. 41089 I CRICOS NO.: 03489A

Melbourne Campus: Level 4, 123-129 Lonsdale Street Melbourne, Victoria 3000 Australia

Hobart Campus: Level 4, 18 Elizabeth Street, Hobart Tasmania 7000 Australia Ph: 1300 781 194 I E: [email protected] I W: www.asoc.edu.au

ABN: 87 160 483 447

M.S Aviation Pty Ltd trading as Australian School of Commerce Name of the Document- BSBHRM614 Candidate Assessment Tool Version no:23.05 Page 24 of 38

Start working on Section 2 of your project portfolio. Steps 4 to 6 form part of

Section 2.

If you are basing this assessment on the case study business, further

information to complete the next steps is available in the Simulation Pack.

If you are basing this assessment on your own business, or a business you

work for, ensure that your senior management team provides sufficient input

(see step 3 for more details).

3. Conduct a meeting with relevant senior managers to discuss your briefing report.

You are required to conduct the meeting to discuss your Workforce Briefing

Report to inform the development of the Strategic Workforce Plan.

Ensure that you have senior management input and support from at least

two senior managers (of varying levels such as CEO and General

Manager).

If you are using the case study, assume you are meeting with the CEO,

Marketing Manager, Finance Manager, Administration Manager and

Academic Manager.

Prepare for the meeting by reading through the remainder of this step and

by making notes to guide your discussion.

At the meeting, you are required to:

• provide an introduction to the meeting and state the purpose of the

meeting.

• explain the key points from the briefing paper and provide the

opportunity for questions.

• seek input on all aspects of the briefing paper for the development of

the Strategic Workforce Plan including:

o asking Managers about their preferences for human resources

requirements.

o discussing and agreeing on the philosophies, values and polices that

you have identified for your business’s workforce.

o discussing strategic objectives and targets for human resource

services.

o confirming the required technology and systems to support

human resource programs and practices.

Throughout the meeting, make notes. You will need to use the ideas you

write up to develop the Strategic Workforce Plan.

i

i

i

M.S Aviation Pty Ltd T/A Australian School of Commerce

RTO NO. 41089 I CRICOS NO.: 03489A

Melbourne Campus: Level 4, 123-129 Lonsdale Street Melbourne, Victoria 3000 Australia

Hobart Campus: Level 4, 18 Elizabeth Street, Hobart Tasmania 7000 Australia Ph: 1300 781 194 I E: [email protected] I W: www.asoc.edu.au

ABN: 87 160 483 447

M.S Aviation Pty Ltd trading as Australian School of Commerce Name of the Document- BSBHRM614 Candidate Assessment Tool Version no:23.05 Page 25 of 38

During the meeting, you will need to demonstrate effective communication

and negotiation skills including:

• Selecting appropriate gestures and conventions (e.g. handshake,

greeting etc.)

• Speaking clearly and concisely

• Using effective non-verbal communication skills to assist with

understanding

• Asking questions to identify required information

• Responding to questions

• Using active listening techniques to confirm understanding

• Persuading managers of your point of view (for at least one point).

The meeting should take 30 minutes. This will either be attended in person by

your assessor or they will attend online. If you are in the workplace, you may

like to video record the session for your assessor to watch later (attach proof

to Section 1 of your portfolio). Your assessor can provide you with more

details at this step. Make sure you follow the instructions above and meet

the timeframes allocated.

4. Develop a Strategic Workforce Plan.

Develop a Strategic Workforce Plan using your research and input from the

meeting.

If your business has its own Strategic Workforce Plan template, use it.

Otherwise, use the template provided in the Simulation Pack.

The text of the plan should be in grammatically correct English, written in an

appropriate (polite, business-like) style. Make sure you match the style of

your writing to suit the audience.

i

M.S Aviation Pty Ltd T/A Australian School of Commerce

RTO NO. 41089 I CRICOS NO.: 03489A

Melbourne Campus: Level 4, 123-129 Lonsdale Street Melbourne, Victoria 3000 Australia

Hobart Campus: Level 4, 18 Elizabeth Street, Hobart Tasmania 7000 Australia Ph: 1300 781 194 I E: [email protected] I W: www.asoc.edu.au

ABN: 87 160 483 447

M.S Aviation Pty Ltd trading as Australian School of Commerce Name of the Document- BSBHRM614 Candidate Assessment Tool Version no:23.05 Page 26 of 38

5. Develop a Risk Management Plan.

Develop a develop a risk management plan to identify the potential risks

and risk management strategies related to the strategies and actions in your

Strategic Workforce Plan.

If your business has its own Risk Management template, use it. Otherwise,

use the template provided in the Simulation Pack.

The text of the plan should be in grammatically correct English, written in an

appropriate (polite, business-like) style. Make sure you match the style of

your writing to suit the audience.

6. Obtain support for the Strategic Workforce Plan and risk Management Plan.

Draft an email to the Management Team to seek approval for your

Strategic Workforce Plan and Risk Management Plan.

Your email should introduce and summarise the contents of the attachment

and ask for final approval.

The text of the email should be in grammatically correct English, written in

an appropriate polite, business-like style.

Remember to attach your Strategic Workforce Plan and risk Management

Plan to the email.

Make sure you have answered all questions in Section 2.

You are required to attach certain documents as part of your evidence –

review the documents you need to attach as outlined in Section 2 of the

Project Portfolio.

Submit Section 2 to your assessor.

Assume that your Strategic Workforce Plan and Risk Management Plan has

been approved.

Start working on Section 3 of your project portfolio. Steps 7 to 12 form part of

Section 3.

7. Develop a survey to seek staff input.

In order to implement the Strategic Workforce Plan, you are required to

develop an organisational climate survey.

You may use the following link to assist you in designing your questionnaire:

http://workplaceinfo.com.au/hr-management/communication-in-the-

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i

M.S Aviation Pty Ltd T/A Australian School of Commerce

RTO NO. 41089 I CRICOS NO.: 03489A

Melbourne Campus: Level 4, 123-129 Lonsdale Street Melbourne, Victoria 3000 Australia

Hobart Campus: Level 4, 18 Elizabeth Street, Hobart Tasmania 7000 Australia Ph: 1300 781 194 I E: [email protected] I W: www.asoc.edu.au

ABN: 87 160 483 447

M.S Aviation Pty Ltd trading as Australian School of Commerce Name of the Document- BSBHRM614 Candidate Assessment Tool Version no:23.05 Page 27 of 38

workplace/climate-surveys

While the organisational climate survey is designed to seek feedback in

relation actions outlined in the Strategic Workforce Plan, the intention is to

also gain feedback on overall employee satisfaction to assist with future

workforce planning initiatives.

Design an online survey (e.g. Survey Monkey) that:

• includes at least 12 questions about general satisfaction with the

workplace.

• includes at least eight questions about satisfaction with new initiatives.

• allows employees to provide an answer based on a five-point scale.

Draft an email to all staff. Your email should introduce and outline the

purpose of the survey, give the link to the survey and give an appropriate

deadline for completing it.

The text of the email should be in grammatically correct English, written in

an appropriate (polite, business-like) style.

Assume that a period of time has passed and that Strategic Workforce Plan

has been implemented.

If you are basing this assessment on the case study business, further

information to complete the next steps is available in the Simulation Pack.

If you are basing this assessment on your own business or workplace, you

should have sufficient information to:

• monitor and review your Strategic Workforce Plan such as:

o Workforce information for two consecutive years

o Exit interview results

o Focus group results

(See step 8 for more detail).

Evaluate your Strategic Workforce Plan (see step 11 for more details).

8. Develop a Strategic Workforce Plan Review Report.

You are required to monitor implementation of the plan.

Use relevant information such as the focus group results, exit interview results

and other workforce information to complete this step.

Develop a Strategic Workforce Plan Review Report. Your review report

should address the following components:

• an analysis of workforce information data.

i

i

M.S Aviation Pty Ltd T/A Australian School of Commerce

RTO NO. 41089 I CRICOS NO.: 03489A

Melbourne Campus: Level 4, 123-129 Lonsdale Street Melbourne, Victoria 3000 Australia

Hobart Campus: Level 4, 18 Elizabeth Street, Hobart Tasmania 7000 Australia Ph: 1300 781 194 I E: [email protected] I W: www.asoc.edu.au

ABN: 87 160 483 447

M.S Aviation Pty Ltd trading as Australian School of Commerce Name of the Document- BSBHRM614 Candidate Assessment Tool Version no:23.05 Page 28 of 38

• a review the workforce information over two consecutive years to

identify:

o current staff turnover rate

o workforce characteristics, including age, gender and cultural

background

o changes in performance.

• an analysis of the focus group results.

• a review all of the comments from the focus group (overall employee

satisfaction and areas of need that should be considered as part of an

ongoing review).

• an analysis of exit interviews.

• a review all of the comments from the exit interviews (reasons for

leaving that should be considered as part of an ongoing review ).

• analysis of the effectiveness of the Strategic Workforce Plan

• evaluation of the effectiveness of the Strategic Workforce Plan to date

in terms of the objectives.

• changes required to objectives ( at least two new objectives and

actions for the upcoming year).

If your business has its own Review template, use it. Otherwise, use the

template provided in the Simulation Pack. Make sure you include all the

elements described above.

The text of the report should be in grammatically correct English, written in

an appropriate (polite, business-like) style. Make sure you match the style of

your writing to suit the audience (i.e. formal).

9. Develop a Work Life Balance Report and Action Plan.

Assume that one of actions identified from the employee survey is to

develop a business Work/Life Balance Strategy.

You are required to implement this action.

Conduct research and develop a short report to present to staff about

options for the range of potential work/life balance programs that could be

implemented and recommendations on which programs you think are most

appropriate for your business.

Use the Work Life Balance Report and Action Plan Template to guide your

work.

You report should be approximately one page long and written in clear and

concise English. Make sure you match the style of your writing to suit the

audience.

i

i

i

M.S Aviation Pty Ltd T/A Australian School of Commerce

RTO NO. 41089 I CRICOS NO.: 03489A

Melbourne Campus: Level 4, 123-129 Lonsdale Street Melbourne, Victoria 3000 Australia

Hobart Campus: Level 4, 18 Elizabeth Street, Hobart Tasmania 7000 Australia Ph: 1300 781 194 I E: [email protected] I W: www.asoc.edu.au

ABN: 87 160 483 447

M.S Aviation Pty Ltd trading as Australian School of Commerce Name of the Document- BSBHRM614 Candidate Assessment Tool Version no:23.05 Page 29 of 38

10. Update Health and Safety Policy and Procedures.

Assume that the Health and Safety Officer of your business has emailed you

to support your proposed actions for Work/Life Balance actions. They advise

that a further improvement would be to ensure that the actions are

formalised in the business’s Health and Safety Policy and Procedure. This

should be a policy statement about the organisation’s commitment to

Work/Life Balance.

Review the Health and Safety Policy and Procedures and update it as

recommended by the Health and Safety Officer. The update will be a short

statement about the organisation’s commitment.

Highlight any changes you make to the Health and Safety Policy.

Assume that more time has passed and the work-life balance policies and

procedures have been implemented (for the cases study, this is 12 months).

11. Evaluate the performance of the Strategic Workforce Plan.

Assume that one of the initiatives implemented was “working from home

arrangements for some staff members”.

Develop a short evaluation report (to top management such as the CEO)

summarising the impact of the working from home arrangements and

performance against objectives from the Strategic Workforce plan.

The report should be in your own words (half a page to one page long).

You report should be written in clear and concise English. Make sure you

match the style of your writing to suit the audience.

12. Update your Strategic Workforce Plan.

Include additional actions in your Strategic Workforce Plan based on the

scenario information and assumptions made during this section.

Highlight the changes you’ve made and change the version number of

your plan.

13. Submit your completed Project Portfolio

Make sure you have completed all sections of your Project Portfolio,

answered all questions, provided enough detail as indicated and proofread

i

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i

i

M.S Aviation Pty Ltd T/A Australian School of Commerce

RTO NO. 41089 I CRICOS NO.: 03489A

Melbourne Campus: Level 4, 123-129 Lonsdale Street Melbourne, Victoria 3000 Australia

Hobart Campus: Level 4, 18 Elizabeth Street, Hobart Tasmania 7000 Australia Ph: 1300 781 194 I E: [email protected] I W: www.asoc.edu.au

ABN: 87 160 483 447

M.S Aviation Pty Ltd trading as Australian School of Commerce Name of the Document- BSBHRM614 Candidate Assessment Tool Version no:23.05 Page 30 of 38

for spelling and grammar as necessary.

Submit to your assessor for marking.

M.S Aviation Pty Ltd T/A Australian School of Commerce

RTO NO. 41089 I CRICOS NO.: 03489A

Melbourne Campus: Level 4, 123-129 Lonsdale Street Melbourne, Victoria 3000 Australia

Hobart Campus: Level 4, 18 Elizabeth Street, Hobart Tasmania 7000 Australia Ph: 1300 781 194 I E: [email protected] I W: www.asoc.edu.au

ABN: 87 160 483 447

M.S Aviation Pty Ltd trading as Australian School of Commerce Name of the Document- BSBHRM614 Candidate Assessment Tool Version no:23.05 Page 31 of 38

Assessment Task 2: Checklist

Student’s name:

Did the student:

Completed

successfully? Comments

Yes No

Summarise relevant workforce

information (and consulting at least

two sources of external information)

including:

• legislation, regulations and

codes of practise

• policies, procedures, protocols

and templates that address

human resource management

• Strategic Plan and

Operational Plan

• other available workforce

information?

Develop a Workforce Briefing report,

including:

• an overview of their business’s

human resource requirements

for the next three years

• business’s overall strategic

workforce direction, objectives

and targets

• identification and analysis of

emerging trends and

practices that may impact on

human resources management

• strategies to address the

identified trends

• a review of any new technology

relevant to their business and its

impact on job roles and design

• a review of any recent and

M.S Aviation Pty Ltd T/A Australian School of Commerce

RTO NO. 41089 I CRICOS NO.: 03489A

Melbourne Campus: Level 4, 123-129 Lonsdale Street Melbourne, Victoria 3000 Australia

Hobart Campus: Level 4, 18 Elizabeth Street, Hobart Tasmania 7000 Australia Ph: 1300 781 194 I E: [email protected] I W: www.asoc.edu.au

ABN: 87 160 483 447

M.S Aviation Pty Ltd trading as Australian School of Commerce Name of the Document- BSBHRM614 Candidate Assessment Tool Version no:23.05 Page 32 of 38

potential changes to industrial

and legal requirements that will

impact on the business’s

workforce

• a review of:

o the number and type of staff

that will be needed to meet

the business’s strategic

direction

o skill requirements for new and

existing staff

o the range of options (at least

three) for sourcing staff

(including a discussion of

the costs and benefits of

each approach)

• the philosophies and values they

believe underpin or should

underpin the business’s human

resources management

• recommended strategic

workforce directions (at least

three priority areas and

objectives and targets)

• identification of the technology

and systems required to

support the

recommended human resource

programs and practices?

Meet with at least two senior

managers of varying levels to discuss

their briefing report, including:

• providing an introduction to the

meeting and stating the purpose

of the meeting

• explaining the key points from

the briefing paper and providing

the opportunity for questions

• seeking input on all aspects of

the briefing paper for the

development of the Strategic

M.S Aviation Pty Ltd T/A Australian School of Commerce

RTO NO. 41089 I CRICOS NO.: 03489A

Melbourne Campus: Level 4, 123-129 Lonsdale Street Melbourne, Victoria 3000 Australia

Hobart Campus: Level 4, 18 Elizabeth Street, Hobart Tasmania 7000 Australia Ph: 1300 781 194 I E: [email protected] I W: www.asoc.edu.au

ABN: 87 160 483 447

M.S Aviation Pty Ltd trading as Australian School of Commerce Name of the Document- BSBHRM614 Candidate Assessment Tool Version no:23.05 Page 33 of 38

Workforce Plan including:

o asking Managers about their

preferences for human

resources requirements

o discussing and agreeing on

the philosophies, values and

polices identified for human

resources management

o discussing strategic objectives

and targets for human

resource services

o confirming the

required technology and

systems to support

human resource programs

and practices

• demonstrating effective

communication skills?

Develop a Strategic Workforce Plan

(considering the input from senior

managers and other research)?

Develop a Risk Management Plan

(identifying the potential risks and risk

management strategies)?

Obtain support for the Strategic

Workforce Plan and risk

Management Plan by drafting an

email to the Management Team?

Use a digital tool to develop a survey

to seek staff input and then email the

survey to all staff for completion?

Develop a Strategic Workforce Plan

Review Report including:

• an analysis and review of

workforce information data

• a review the workforce

information over two

consecutive years (current staff

turnover rate, workforce

M.S Aviation Pty Ltd T/A Australian School of Commerce

RTO NO. 41089 I CRICOS NO.: 03489A

Melbourne Campus: Level 4, 123-129 Lonsdale Street Melbourne, Victoria 3000 Australia

Hobart Campus: Level 4, 18 Elizabeth Street, Hobart Tasmania 7000 Australia Ph: 1300 781 194 I E: [email protected] I W: www.asoc.edu.au

ABN: 87 160 483 447

M.S Aviation Pty Ltd trading as Australian School of Commerce Name of the Document- BSBHRM614 Candidate Assessment Tool Version no:23.05 Page 34 of 38

characteristics and changes in

performance)

• an analysis of the focus group

results

• a review all of the comments

from the focus group (overall

employee satisfaction, areas of

need that should be considered

as part of an ongoing review of

workforce planning objectives

etc.)

• an analysis of exit interviews

• a review all of the comments

from the exit interviews

• analysis of the effectiveness of

the Strategic Workforce Plan

• evaluation of the effectiveness

of the Strategic Workforce Plan

• at least two new objectives and

actions for the upcoming year?

Develop a Work Life Balance Report

and Action Plan including options for

the range of potential work/life

balance programs that could be

implemented and recommendations

on which programs are most

appropriate for the business?

Update Health and Safety Policy and

Procedures to include a policy

statement about the organisation’s

commitment to Work/Life Balance?

Evaluate the performance of the

Strategic Workforce Plan by

developing a short evaluation report

summarising the impact of the

working from home arrangements

and performance against objectives

from the Strategic Workforce Plan?

Update their Strategic Workforce

Plan to include additional actions?

M.S Aviation Pty Ltd T/A Australian School of Commerce

RTO NO. 41089 I CRICOS NO.: 03489A

Melbourne Campus: Level 4, 123-129 Lonsdale Street Melbourne, Victoria 3000 Australia

Hobart Campus: Level 4, 18 Elizabeth Street, Hobart Tasmania 7000 Australia Ph: 1300 781 194 I E: [email protected] I W: www.asoc.edu.au

ABN: 87 160 483 447

M.S Aviation Pty Ltd trading as Australian School of Commerce Name of the Document- BSBHRM614 Candidate Assessment Tool Version no:23.05 Page 35 of 38

Task outcome:  Satisfactory  Not satisfactory

Assessor signature:

Assessor name:

Date:

Final Assessment Record

Student name:

Student ID:

Assessor name:

Date of

completion:

Unit of competency: BSBHRM614 – CONTRIBUTE TO STRATEGIC WORKFORCE PLANNING

Assessments

Student results

Satisfactory Not Yet

Satisfactory Not

Submitted

Assessment task 1: Knowledge Test

Assessment task 2: Project

Comments/ Feedback:

Unit outcome: Competent Not Yet Competent

Is re-assessment required? Yes No

M.S Aviation Pty Ltd T/A Australian School of Commerce

RTO NO. 41089 I CRICOS NO.: 03489A

Melbourne Campus: Level 4, 123-129 Lonsdale Street Melbourne, Victoria 3000 Australia

Hobart Campus: Level 4, 18 Elizabeth Street, Hobart Tasmania 7000 Australia Ph: 1300 781 194 I E: [email protected] I W: www.asoc.edu.au

ABN: 87 160 483 447

M.S Aviation Pty Ltd trading as Australian School of Commerce Name of the Document- BSBHRM614 Candidate Assessment Tool Version no:23.05 Page 36 of 38

Assessor Signoff

By signing this final assessment record:

• I confirm that the student has attempted all requirements of this unit of competency

• I am satisfied the work submitted is their own work.

• I have informed the participant of the assessment decision.

Assessor signature: Date:

Student Signoff

By signing this final assessment record:

• I have received, discussed and accept the outcome from my assessment as above for this unit

of competency and I am aware of my right to appeal.

Student signature: Date:

PART 3

Appendix

M.S Aviation Pty Ltd T/A Australian School of Commerce

RTO NO. 41089 I CRICOS NO.: 03489A

Melbourne Campus: Level 4, 123-129 Lonsdale Street Melbourne, Victoria 3000 Australia

Hobart Campus: Level 4, 18 Elizabeth Street, Hobart Tasmania 7000 Australia Ph: 1300 781 194 I E: [email protected] I W: www.asoc.edu.au

ABN: 87 160 483 447

M.S Aviation Pty Ltd trading as Australian School of Commerce Name of the Document- BSBHRM614 Candidate Assessment Tool Version no:23.05 Page 37 of 38

Appendix1- Assessment resource in simulated

business environment

ASOC will conduct this assessment in its campus by setting simulated business environment

which is safe and experiences typical activities experienced in those working environment in this

industry. The following resources will be made available to the learner:

▪ ASOC’s Institute office equipment and resources.

▪ Workplace policies and procedures.

▪ Workplace budgets and financial plans.

Assessors of this unit must satisfy the requirements for assessors in applicable vocational

education and training legislation, frameworks and/or standards.

M.S Aviation Pty Ltd T/A Australian School of Commerce

RTO NO. 41089 I CRICOS NO.: 03489A

Melbourne Campus: Level 4, 123-129 Lonsdale Street Melbourne, Victoria 3000 Australia

Hobart Campus: Level 4, 18 Elizabeth Street, Hobart Tasmania 7000 Australia Ph: 1300 781 194 I E: [email protected] I W: www.asoc.edu.au

ABN: 87 160 483 447

M.S Aviation Pty Ltd trading as Australian School of Commerce Name of the Document- BSBHRM614 Candidate Assessment Tool Version no:23.05 Page 38 of 38