OPERATION MANAGEMENT

Given the following Operating Characteristics from a queuing model with time units specified in hours, answer the five questions:Po = 0.4000Lq = 0.9000L = 1.5000Wq = 0.3000W = 0.5000Pw = 0.6000What is the average number of customers in the system?What is the average time, in minutes, a customer waits in line before being served?What is the average time, in minutes, a customer spends waiting and being served?What is the probability that there are no customers in the system?If the system serves a customer every 5 minutes, what is the service rate?

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