CASE 2-15 – Using Workflow Technology in Physician Query Management
CASE 2-15Using Workflow Technology in Physician Query Management(Answer in APA Format)Janice, the coding supervisor, is excited about the implementation of the new HER. Currently, to get responses to their queries, the coders have to wait for physicians to come in and complete their charts. This can sometimes take several weeks. With administration asking why the DNFB (Discharged Not Final Billed) is not lower, Janice plans to use workflow technology to assist in the query process.How can this help?